Returns & Exchanges
At Cosmetic, we want you to love your beauty routine, which is why we offer a 30-day hassle-free return policy for any products that do not meet your expectations. Items must be returned in their original packaging, either lightly used or unopened, to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original box and include the printed return slip to ensure your refund is processed accurately.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.